Moving In & Out
Quick answer
Document everything: photograph and video every room, noting pre-existing damage like scratches, stains, holes, and appliance condition. Complete a written checklist and have your landlord sign it. This documentation is your best protection for getting your security deposit back.
A thorough move-in inspection creates an indisputable record of the unit's condition before you lived in it. This protects you from being charged for pre-existing damage when you move out, and it's the single most important step for securing your deposit return.
Photograph and video every room systematically: walls (including behind doors), floors, ceilings, windows, closets, cabinets, countertops, and all appliances inside and out. Note scratches, dents, stains, paint chips, carpet wear, cracked tiles, and any signs of water damage or mold. Test every fixture—run faucets, flush toilets, check that all burners and outlets work, and verify that locks, smoke detectors, and HVAC systems function properly.
Use a written move-in checklist that you and your landlord both sign and date. Many landlords provide these, but if yours doesn't, create your own. Be specific: "2-inch scratch on hardwood floor near bedroom closet" is far more useful than "minor floor damage." Include timestamps on all photos and videos—your phone does this automatically. Send a copy to your landlord via email so there's a digital record with a timestamp.
Complete the inspection within the first 24–48 hours. Store your documentation in multiple places—cloud storage, email, and a local backup. Honestkey™'s move-in checklist feature helps you organize this process so nothing gets missed.
Can my landlord keep my deposit for normal wear and tear?
No. In virtually every state, landlords cannot deduct from your security deposit for normal wear and tear. They can only deduct for damage beyond what is expected from ordinary use of the property.
What is normal wear and tear vs damage?
Normal wear and tear is the natural deterioration from everyday living—think minor scuffs, faded paint, and light carpet wear. Damage is deterioration caused by neglect, abuse, or misuse—like large holes, stains, burns, or broken fixtures.
How do I dispute security deposit deductions?
Start by reviewing the itemized deduction list against your move-in and move-out documentation. If deductions are unfair, send a written dispute letter to your landlord, and if unresolved, file a claim in small claims court.
Security Deposit
Everything you need to know about security deposits. Learn about deposit limits, return deadlines, l...
Normal Wear & Tear
Learn the difference between normal wear and tear vs tenant damage. Know what landlords can and cann...
Move-In Inspection
Why move-in inspections matter. How to document condition at move-in, use a checklist, and avoid unf...
Upload your lease and Honestkey™ will analyze how this issue applies to your specific agreement and state laws.
Upload Your LeaseNo credit card required
Start today — your first scan is free and takes about a minute. No credit card.